DOCFLOW 2010 . ECM (Enterprise content management, ), 503 * ECM.

, , ECM-. ECM- -, ECM . , ECM :

  • 47% 2010 . 2009 .; 35% 15%, , . 3% , .
  • - 45% , 36% . 12% , 8% , .
  • (52% , 28% — ), (50% , 28% ), OCR/ICR (48% , 28% ) (45% , 28% ).
  • 34% ECM.

* : -, ECM- 25%, - −13%, 12%; 11%, 8%; 7%, 6%, , , , 5%. , 3%, 2%, , , 1%. : 46% IT- IT. 20% ; 15% . 10% , 6% -: , . 3% .