Gartner - : , 2011 . 3.6 ., 5.1% , 2010 . (3.4 .).

, Gartner 2011 . : 3.5%, – 4.2%, . , 2010 . - , Gartner, , - 1.6% ( ) .

2011 . 5.1% , . , , , Gartner -.

9.1% (. ).

- 2011 . ( .)

2010

2010

(%)

2011

2011

(%)

364.1

8.9

391.3

7.5

235.9

6.1

253.7

7.5

-

782.0

2.5

817.9

4.6

426.6

14.0

465.4

9.1

1,593.0

3.9

1,647.4

3.4

3,401.6

5.4

3,575.8

5.1

: Gartner ( 2010)

7.5%, , , 2011 ., Gartner.