- . Gartner, 2010 . 16.5 ., 11.3% , 2009 . (14.8 .). - 7%, -. , .

– – 2010 . 4.2 . 3.9 . 2009 . – , 2010 . , Gartner, 3 . 2.9 . 2009 .

6–12 ( SaaS) - . (identity and access management, IAM), 8% , Web-. , Gartner, 2014 . IAM 12 .